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Call us for all your car needs! 616-453-3877

CODE OF ETHICS

  • To perform high quality repair service at a fair and just price.
  • To have a sense of personal obligation to each customer.
  • To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
  • To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
  • To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
  • To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
  • To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
  • To notify the customer if appointments or completion promises cannot be kept.

ASSOCIATIONS

  • ASE Master Technician
  • Mitchell1
  • Car Care Aware

Testimonials

  • I don't even live in the area anymore and I make sure anytime I have a car giving me issues, I get it taken to Walker Auto. Over the last eight years, I have brought six different cars in for work, and they have been very knowledgeable about all of them. They're not pushy, they're very matter-of-fact, fast, and professional.
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  • Its finally nice to take my car somewhere thats honest. Highly professional. I am recommending to all my friends. They were able to fix my car the same day and were less expensive than two other shops. Much appreciated.
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  • I live 54 miles away and needed my alternator fixed ASAP so I could get back home. I called all over GR first at the bigger service shops and NO ONE could get me in for a week or two, I thought all was lost. I searched one more time in walker for service shops and these wonder people came up on Google. As a final attempt I called in tears and told them about the situation and right away they had me bring my car down and fix it. If it wasn't for these awesome men I would be stranded still. :) :) :) :) I have now found my new service shop for my car.
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  • Super friendly. Fixed my truck the same day I bought it into them. AWESOME!
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